If you manage more than one location, when you go to My Staff you must select a location to see the team member who are assigned to the location. Locations and the team members in a location are determined by your IT administrator and you can't change them. With My Staff, a team member who can't access their account can regain access in just a couple of clicks, with no administrator help required. This also drives up support costs and causes a bottleneck in your administrative processes. If your team member can't access an application because they forget a password, productivity is lost. Your organization can use My Staff to delegate user management tasks to front line managers, such as a store manager or team leader, to help their staff members access the applications that they need.
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